Until they know how much you care.
Zig Ziglar got it right more than 30 years ago when he said “People don’t care how much you know until they know how much they care.”
I want to use that word “CARE” to build an acrostic with four skills to work on that will help your team members and others who follow you to see that you truly are a person who cares about others.
- Communication – In this case, look at “communication” as how well we seek to understand first and then tailor our conversation to the unique needs, wants and fears of those with whom we’re communicating. It’s been said that you cannot influence someone when you’re pre-judging them. I believe we’ve been gifted with intuition – we can sense what people are thinking. This can be a challenge when we make assumptions and we miss the opportunity to truly find the nuances that can truly make a difference in our ability to gain trust, gain influence and gain respect from those we want to lead.
- Affirmation – To “affirm” means to acknowledge the value they are bringing to you, the team and the mission. Think about the key people on your team. When was the last time you affirmed the value those people are bringing to you and to the rest of the team? If it’s been a while, make a note and commit to doing it now. [bctt tweet=”When did you last affirm the value key people are bringing to you and your team? If it’s been a while commit to doing it now.”]
- Recognize – Recognize the small wins that each person makes on your team. When asked about developing people, Dale Carnegie said he looked at the process a lot like mining for gold. He said: Sometimes you have to move several tons of dirt to find an ounce of gold. But you do not go into the mine looking for the dirt – you go into the mine looking for the gold. What a great illustration of what it means to be a great leader. [bctt tweet=”You do not go into the mine looking for the dirt – you go into the mine looking for the gold.”]
- Example – Be that example of the behaviors that you want to see in your team. If you want people to value to others, you must value others. If you want your team members to ask great questions, be patient and seek first to understand then you have to be a person who asks great questions, is patient and seeks first to understand. If you want people to look at the positive side of things, then be a leader who is always looking on the positive side of things.
I encourage you to take a minute and write down what’s most important to you – what three behaviors are most important. Then commit to living those out every day. For the next 21 days, read your list first thing in the morning and at the end of the day ask yourself how you did. Identify your gaps and then commit to working on closing them.
[bctt tweet=”If you’ll become someone who truly cares about others, you’ll be happier. The people around you will be happier.”]
If you’ll become someone who truly cares about others, you’ll be happier. The people around you will be happier. And you’ll achieve greater results just with that small shift in your behavior.