Rise Performance Group

loyalty isn’t luck

Becoming a Trusted Advisor – 6 Principles to Master

What is a Trusted Advisor? A trusted advisor is one who has the ability to identify, understand and anticipate a client’s most important needs and their unique situation and most importantly deliver problem-solving capabilities that create peace of mind. Becoming a Trusted Advisor Becoming a Trusted Advisor isn’t an overnight process. There are many pieces …

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HOW TO DEVELOP AN EFFECTIVE SALES PLAN

How to Develop an Effective Sales Plan

  A critical function in every organization is the sales team.  Whether you sell widgets or provide a service, if you aren’t consistently bringing on new clients, you’ll eventually cease to be in business. However, sales should be about more than just acquiring new clients;  sales is the first and most critical component to building …

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Have you identified what’s really important to your clients?

Our mission is to help you innovate, scale and transform – people, products and processes.  A critical factor to innovation and transformation as a customer-centric organization is an understanding of what’s really important to your clients.  If you don’t know what they want, all of the innovation in the world won’t bring them or keep …

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Three Ways Geometric Growth can Impact Your Team

Little steps add up to big progress.  Small improvements can lead to exponential growth. In this week’s video, Mark explains how applying Jay Abraham’s theory of “geometric growth” can impact your team – whether your goals are sales or revenue based or productivity based.  Watch the video and then download the worksheet to see how Geometric …

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Five Steps for Turning Frustrated Customers into Happy Customers

Every organization will have the opportunity to turn a frustrated customer into a happy customer.  How you respond when your customers are frustrated can mean the difference between lost customers and building long-term, die-hard fan, loyal customers.  Try these five steps to turn around  a frustrated customer. [images style=”0″ image=”http%3A%2F%2Fwww.riseperformancegroup.com%2Fwp-content%2Fuploads%2F2016%2F06%2F5-Steps-to-a-Happier-Customer-464×1024.png” width=”464″ align=”center” top_margin=”0″ full_width=”Y”] Download …

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THREE TIPSFOR CREATING DIE HARD FANS

Three Tips for Creating Die-Hard Fans

    In today’s fast-paced, always-online environment it’s more critical than ever that we create a strong base of die-hard fan clients and die-hard fan employees.  Our always connected society gives our customers and employees immediate access to options, and if we’re not taking care of them they will find someone who will. Regardless of …

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Are you are partner or a vendor

Are you a Partner or a Vendor?

      Recently I was with leadership expert John Maxwell at an event in Florida.  I always enjoy my time with John.  He is committed to pouring into us with all his passion and adding value in unique ways.  This particular event was no exception. Since starting Rise Performance Group, I have always looked …

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