Rise Performance Group

Team Building

4 Tips for Increasing Employee Engagement from Starbucks

By Sally Ann Moyer Effective customer service starts from within an organization. Successful companies see their employees as more than just workers but also brand ambassadors. A company’s efforts to boost employee engagement should translate into effective and strong customer service. Starbucks cares so much about boosting customer service from within that they spent $35 million …

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4 Reasons to Focus Your Team Building Around Team Players, Not Just High Achievers

By Diamond Richardson Every team is different but all have the common characteristic of a shared end goal. This is the reason the team exists. Pursuit of this end goal is the measure of a team’s success. It does not matter if a team is comprised of the best employees at your company. If they are …

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5 Tips for Preventing Unhealthy Team Conflict

By Sally Ann Moyer Healthy competition within a team can be a motivating force, but it can also cause conflicts that tear groups apart. Finding just the right balance can take a team from mediocre to sensational. However, the competitive desire to succeed and win can drive some to cheat. From the lazy student hoping …

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5 Reasons Why Your Team May be Failing

By Lauren Fleischhauer Why do teams win? In sports or business, teams win because they have structure, guidance and support. Winning teams have a coach who is there to lead, guide, and instruct them. Did these teams just magically appear? No! Each player is assessed for their talent, skills, abilities, strengths and weaknesses. More importantly, …

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Employee Utilization: 3 Ways to Get the Most Out of Your People

By Aoife Gorey Employee utilization seems to be one of those over-used business terms that poorly describes one of the most important elements in productivity. America’s Most Productive Companies know that successful employee utilization is an active ingredient for overall success. When human capital planning is at the top of a company’s priorities, they are …

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The Secret to Employee Satisfaction: Say Thank You!

By Sarah Watson They say it’s the thought that counts, but employees of Torbay Hospital in England might disagree. The hospital was in the news recently after many of their employees were insulted when they were rewarded for a job well done with, wait for it, a Kit Kat. Vouchers for Kit Kat bars were …

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